OUR owners
Andrew
Owner/ General Manager/ Lead Technician
Andrew stepped into a majority ownership role with John in 2018. He enjoys playing chess and the piano. He competes in the United States Chess Federation tournaments and has won quite a few. He also enjoys teaching others the skills it takes to compete and win.
John
John is the sole owner of Fiber ProTector of West Michigan, and since 2018, he has shared ownership of Fibercare with Andrew. John has over 29 years of experience in the cleaning industry. He is extensively trained, but we are aren’t fully booking his schedule. John has such a passion for his clients; it is making it hard to slow down.
Over the years, John has traveled to several carpet mills. He has learned many aspects of carpet from installation to specifications. He has seen rug plants across the country to glean ideas in how to increase our ability to wash rugs at our facility. In 2004, John cleaned two White House rugs from the State Room that were made by Scott Group. Since then, John and Scott Group have worked together to better the floor coverings of homes, transportation, and businesses of West Michigan and beyond.
In his spare time, he can be found gardening in the summer and practicing the guitar.
We are an IICRC (Institute of Inspection, Cleaning, & Restoration Certification) certified firm which means that all technicians are required to take classes throughout the year and pass required tests. John Schremser is an IICRC Master Textile Cleaner and an International Certification Registry (ICR) Certified Carpet Inspector.
Fibercare is not only a “family-owned and operated” business, but we are a local operation, servicing all of metro Grand Rapids, West Michigan area, Lakeshore, and Holland/Zeeland. “We have clients in East Grand Rapids, Ada, Belmont, Comstock Park, Caledonia, Grandville, Kentwood, Walker, Wyoming, Rockford, Jenison, and Hudsonville,” says John Schremser.
“We treat each customer like they are our own neighbor. It’s a truly unique experience with people who care. The thing that sets us apart from other carpet cleaners is not just the extensive education and training I require of my technicians, but the fact that we love people and we care about their needs.” – John Schremser
OUR technicians
New technician
Looking for our next team member. If you want to be a part of a great team and help others feel great in their homes, let us know.
OUR OFFICE STAFF
Rachel
Office Manager of Fiber ProTector of West Michigan
Rachel is an employee of Fiber ProTector of West Michigan, but is still assisting Fibercare as one of the voices on the phone. Rachel thoroughly enjoys interacting with so many amazing clients through the day. She handles the day-to-day operations in the office for both Fiber ProTector of West Michigan and Fibercare. If you have a question, I am happy to help.
