John & Martha Schremser purchased Fibercare in 1994.
We are an IICRC (Institute of Inspection, Cleaning, & Restoration Certification) certified firm which means that all technicians are required to take classes throughout the year and pass required tests. John Schremser is an IICRC Master Textile Cleaner and an International Certification Registry (ICR) Certified Carpet Inspector.
Fibercare is not only a “family-owned and operated” business, but we are a local operation, servicing all of metro Grand Rapids, West Michigan area, Lakeshore, and Holland/Zeeland. “We have clients in East Grand Rapids, Ada, Belmont, Comstock Park, Caledonia, Grandville, Kentwood, Walker, Wyoming, Rockford, Jenison, and Hudsonville,” says John Schremser.
“We treat each customer like they are our own neighbor. It’s a truly unique experience with people who care. The thing that sets us apart from other carpet cleaners is not just the extensive education and training I require of my technicians, but the fact that we love people and we care about their needs.”
John has 22 years of experience as the owner and head technician of Fibercare. He is extensively trained. He has recently spent 5-6 days in the carpet capital of the world, Dalton, GA, to learn how to do corrections and repairs for the carpet mills. He has also spent another week learning color correction and another week for installation, maintenance, manufacturing, and specification standards of carpeting.
In 2004, John cleaned two White House rugs from the State Room that were made by Scott Group. Since then, John and Scott Group have worked together to better the floor coverings of homes, transportation, and businesses of West Michigan and beyond.
In his spare time, he can be found gardening in the summer and practicing the guitar.
Maura began working with us in April 2017 and we are very excited to have our first woman technician. Maura is a West Michigan native who grew up on a farm and enjoys woodworking, gardening and kayaking.
OUR OFFICE STAFF
Martha currently works in our office as bookkeeper and occasionally takes service calls. One fun dream she has been able to accomplish in 2012 is a ten day vacation to Israel.
Cari is our full-time office assistant. Apart from work, Cari and her husband share an interest in outdoor photography—their freelance photography work has appeared in national books and magazines.